Because our products are made to order, each item is produced specifically for you after your order is placed. For this reason, we do not accept returns or exchanges for reasons such as ordering the wrong size, choosing the wrong color, or changing your mind after purchase.

Please review your order details carefully before completing your purchase, including size, color, design, personalization, and shipping information.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong product, please contact us within 30 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A clear photo of the issue
• A short description of the problem

Once reviewed, we will offer a free replacement or refund when the issue is confirmed. In most cases, you do not need to return the item.

Refunds

Approved refunds will be processed back to the original payment method whenever possible. Please allow a few business days for the refund to appear, depending on your bank or payment provider.

Non-Returnable Items

We cannot accept returns or exchanges for:

• Wrong size ordered by the customer
• Wrong color selected by the customer
• Change of mind
• Personalized or custom-made items
• Orders with incorrect shipping information provided by the customer

Order Issues

Please contact us as soon as possible if there is a problem with your order. We are happy to help with damaged, defective, or incorrect items and will work to make it right.